Privacy Policy

Welcome to Our Privacy Policy!

Hi! We're ThySelf, and we want to explain how we handle your personal information when you use our website (www.thyself.store). We've written this guide in simple language so you can easily understand what information we collect, why we need it, and how we protect it.

Quick Contact Info

If you have questions about your privacy, email us at privacy@thyself.store. We're here to help!

What Information We Collect and Why

1. Information You Give Us

When you use our website, you share some information with us. Here's what we collect and why we need it:

When You Make an Account:

  • Your name (so we know what to call you)
  • Your email address (to send you order updates and account information)
  • Your phone number (to contact you about your orders if needed)
  • A password (which we keep super secure by encrypting it)

When You Buy Something:

  • Your address (so we can deliver your orders)
  • Your phone number (for delivery updates)
  • Payment information (to process your payment)
  • Important Note: We don't keep your full credit card information. Instead, secure payment companies handle that for us.

When You Need Help:

  • Details about your order (so we can help you with problems)
  • Any messages you send us
  • Your feedback or complaints (to help us improve)

2. Information Collected Automatically

Our website also collects some information automatically to work better:

Technical Information:

  • Your IP address (like your computer's internet address)
  • What type of device you're using (phone, computer, tablet)
  • Which web browser you're using (like Chrome or Safari)
  • How you use our website (which pages you visit and for how long)

3. Cookies (Those Small Internet Files)

We use small files called cookies to make our website work better. Here's what they do:

Different Types of Cookies We Use:

  • Remember you're logged in (so you don't have to keep signing in)
  • Remember what's in your shopping cart
  • Remember your preferences (like language or currency)
  • Help us understand how people use our website
  • Show you products you might like

You can turn cookies off in your browser settings, but some parts of our website might not work as well if you do.

How We Use Your Information

1. For Shopping

  • Process your orders
  • Send you updates about your delivery
  • Let you know if there are any problems

2. For Customer Service

  • Answer your questions
  • Help with returns or exchanges
  • Solve any problems you have

3. To Make Shopping Better

  • Show you products you might like
  • Remember what you prefer
  • Make our website easier to use

4. For Marketing (Only If You Agree)

  • Send you emails about sales or new products
  • Show you our ads on other websites
  • Let you know about special offers

Keeping Your Information Safe

We work hard to protect your information. Here's how:

Our Security Measures:

  1. We encrypt sensitive information (like turning it into secret code)
  2. We keep your information on secure computers
  3. We regularly check our security
  4. We limit who can access your information
  5. We train our staff about privacy

Your Part in Security:

  • Use a strong password
  • Don't share your account information
  • Let us know if you notice anything suspicious

Sharing Your Information

Sometimes we need to share your information with other companies to serve you better. Here's who we share with and why:

Companies We Work With:

  1. Delivery companies (to deliver your orders)
  2. Payment companies (to process your payments)
  3. Marketing companies (to send emails and show ads)

Important: These companies can only use your information to provide these specific services.

Your Rights and Choices

You have control over your information. Here's what you can do:

  1. See Your Information
    • You can ask us what information we have about you
    • We'll send you a copy if you ask
  2. Change Your Information
    • Update your account details anytime
    • Fix any mistakes in your information
  3. Delete Your Information
    • Ask us to delete your information
    • Note: We might need to keep some information for legal reasons
  4. Stop Marketing
    • Unsubscribe from emails easily
    • Choose not to see our personalized ads

Special Notes About Kids

If you're under 18:

  • Please get your parent's permission before using our website
  • Don't create an account without adult supervision
  • Ask an adult to help you make purchases

Updates to This Policy

Sometimes we might need to update this privacy policy. When we do:

  • We'll post the new version on our website
  • We'll notify you of important changes by email
  • The date at the top will show when we last updated it

Questions or Concerns?

We're here to help! If you have questions about your privacy:

  • Email us at privacy@thyself.store
  • We'll respond within 7-10 working days
  • We'll explain things in simple terms
  • We'll help you understand your rights

Legal Requirements

While we've explained everything simply, this is still a legal document that:

  • Follows Indian privacy laws
  • Protects your legal rights
  • Creates a binding agreement between us
  • Helps us maintain transparency about data practices

Remember, your privacy matters to us, and we're committed to protecting your information while making your shopping experience great!